Customer Story: Building Beyond Skylines – A Hong Kong Developer’s HR Transformation with BIPO

Digital transformation is essential for companies managing large, distributed workforces; however, most HR platforms still fall short in terms of local compliance and operational complexity, often struggling to align these with business needs. This gap arises from rapidly evolving regulations, fragmented systems, and the challenge of consistently scaling processes across multiple markets. Without this alignment, technology investments fail to deliver strategic value, leading to inefficiencies, compliance risks, and missed opportunities to support growth and workforce agility.

In this blog, we share how companies can navigate such challenges and enhance their digital adoption journey by using Enterprise-grade HR Management Systems designed with MSS (Manager Self Service) and ESS (Employee Self Service) functionalities in mind and built to scale with companies at each stage of growth and in response to the changing business landscape.

Client Snapshot

• Industry: Luxury real estate
• Headquarters: Hong Kong
• Workforce: 1,800+ employees

Source: 4045 on Freepik

The Challenge

A world-class property developer in Hong Kong – renowned for shaping skylines with luxury residential and landmark commercial developments across Asia – successfully implemented SAP SuccessFactors as its global HR platform.

To further extend its capabilities and meet the fast-changing needs of its local operations, the company sought a solution that could enhance and facilitate key aspects of its HR functions, such as:

• Support Hong Kong-specific payroll processing and requirements
• Enable multi-shift scheduling across diverse roles
• Easily configure complex allowance rules

BIPO’s Solution: HCM System Integration with SuccessFactors

BIPO partnered with the client to deliver a two-phase implementation that complemented SAP SuccessFactors:

• Phase 1: Deployment of BIPO’s core HR modules and a local payroll system, integrated with SAP SuccessFactors to synchronise employee records and compensation data.
• Phase 2: Roll-out of BIPO’s Time & Attendance and Leave modules, designed to support multi-shift scheduling, overtime tracking, and special leave entitlements.

The combination of both BIPO and SAP’s solutions empowered on-site teams and HR administrators to work efficiently. BIPO’s HRMS platform provided a flexible system that fit easily with the client’s existing setup and could scale to support their future growth.

Outcomes That Matter

The property group now runs HR processes with seamless automation and compliance, allowing the HR team to shift its focus to high-impact organisational development, while ensuring:

• Accurate allowance and payroll calculations
• Streamlined scheduling across multiple shifts and sites
• Reduced errors through integrated data flows – without manual entries and duplication – keeping everything aligned across payroll, scheduling, and leave.

Client Feedback

Why Leading Brands Trust BIPO for Global HR Solutions

BIPO’s award-winning HRMS integrates seamlessly with leading global systems, such as SAP SuccessFactors, Workday, Oracle, Oracle NetSuite, and CornerstoneOnDemand, while addressing local market complexities. Backed by local expertise and an all-in-one HR platform, we make cross-border workforce management effortless.

Connect with our team of experts to discover how our award-winning solutions can help drive your business growth.