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Careers @ BIPO

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Join our team to shape the future of HR!

Responsibilities

  • Establish contact with the key decision-makers of potential clients, identify selling opportunity, evaluate clients’ needs through cold calling, visit, and provide solutions combined with the company’s products and services to show the company’s value to clients.
  • Independently complete resources accumulation of clients, sales presentation, solution explanation, business negotiation, bidding and contract signing, etc.
  • Build and maintain long-term relationships with current clients by providing information, guidance, and support.
  • Actively cooperate with other departments (such as pre-sales consultant, customer service team) to promote the sales process.
  • Use ERP system to complete sales report.
  • Make personal sales plan to achieve monthly / quarterly / annual sales target under the framework of company sales guidance.

Requirements

  • Bachelor’s degree or above, fluent in English and Vietnamese.
  • At least 3 years working experience in HR industry, BD/sales experience in sales of HRMS, payroll or any other HR products and services is preferred.
  • Demonstrate effective communication skills to achieve sales outcomes and high-performance expectations.
  • Genuine client commitment and ability to build sound relationships at all levels of the business, considering a long-term perspective in understanding customer needs.
  • Strong customer service ethic and attention to detail.
  • Can work under pressure, good team player.

To apply for this role, please contact pengpeng.tan@biposervice.com

Responsibilities

  • Lead and manage the Non-Payroll and Mobile QA team in Indonesia to ensure the quality of products comply with legal requirements and management objectives.
  • Perform software testing related to the enhancement and/ or development tasks to support project delivery, product support and/or development activities.
  • Participate in business analysis meetings with Product, PM, SD, Support team; use the information acquired to ensure that software developed by RND fulfil the requirement.
  • Be a persistent and creative problem solver
  • Provide internal support ticketing system, ensure target response, bridge the issue to R&D team, and provide satisfying solution.
  • Work collaboratively with others to achieve goals.
  • Other ad hoc duties as assigned.

Requirements

  • Relevant degree in Computer Science / Information Technology or equivalent.
  • Hands-on experience in Software Quality Assurance Testing with strong working knowledge of QA & testing processes and methodologies.
  • Experience in HRMS Products and SQL.
  • Understanding of HR business process would be advantageous.
  • Strong analytical, problem identification and solving skills with solution focused mindset.
  • Creativity and patience, logic and objective, a proactive approach with the confidence to make decisions.
  • Excellent communication skill and detail-oriented
  • Ability to work under pressure and meet deadlines.
  • Fluency in Chinese language is a plus.
  • Ability to travel when required.

To apply for this role, please contact pengpeng.tan@biposervice.com

Responsibilities

  • Manages and implements multiple projects (small to medium and large projects) simultaneously.
  • Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.
  • Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.
  • Partners with R&D team internally and customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.
  • Provides proactive, strategic system consulting representing HR-owned data to the customers.
  • Provides guidance to payroll team members in the areas of project lifecycle, operating procedures, processes, and practices.
  • Provides expert knowledge and best practices of existing business and technical processes; applies this knowledge to assigned tasks and projects.
  • Assists in HRIS presales support, including design proposals and system demonstrations.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Requirements

  • Relevant diploma or degree in Computer Science / Information Technology or equivalent with 3+ years hands-on experience implementing or managing project.
  • Good knowledge of Microsoft SQL and Microsoft Office.
  • Experience in successfully implementing HRMS Products preferred; experience in HRIS Role, other HR Solutions, and/or understanding of HR business process may be considered.
  • Strong analytical, problem identification and solving skills with solution focused mindset.
  • Excellent communication skill and detail-oriented.
  • Ability to work under pressure and meet deadlines.
  • At least conversational English, and other languages in APAC region will be highly advantageous.
  • Ability to travel when required.

To apply for this role, please contact pengpeng.tan@biposervice.com

Responsibilities

Product

  • Regional payroll product’s system support and solution provider
  • Analyze and test the functionality of the payroll product report by the local team for the specific country and determine will there be a System gap and inform the party will there any change request require to the System
  •  Analyze and provide system solution will there any enhancement/customization/system issues bring up by the local team for the specific country
  • Test on the new payroll’s application for the actual request against the end products
  • Understand the employment and statutory regulations for each payroll country and align with the System
  • Request for change will there any discrepancy found from the Payroll System against the regulations for the payroll country
  • Take overall responsibility and meet the deadline
  • Ensure the key performance indicators set are met
  • Provide administrative support as and when require

Interaction with Other Departments

  • Follow up with Service Delivery Team on
    • System support and technical issues which has impact to customers or local team for the payroll countries who do outsourcing to clients
  • Follow up with Project Management Team on
    • UAT or Post implementation support for the payroll products
  • Follow up with Research and Development and Quality Assurance Teams on
    • System issues, enhancements or customisation request from local team for the payroll countries
    • Follow up on technical support issues

Others

  • Involvement in Quality Action for the regional payroll products
  • Other duties as and when assigned

Requirements

  • Diploma on Information System/Payroll/HR or equivalent
  • Applicants MUST possess at least 2 years of HRMS Products experience
  • Applicants MUST possess at least 2 years of HRMS Products experience
  • Preferably Regional payroll experience in Support or System Testing
  • Extensive knowledge of Payroll Product Analysis, Solution and/or Testing and SQL
  • Demonstrates proactiveness, initiative and personal accountability to meet work demands.
  • Able to work independently in a fast pace environment.

To apply for this role, please contact pengpeng.tan@biposervice.com

Responsibilities

Products and Services Knowledge ­­

  • Continuously and proactively learn and be familiar with the BIPO’s products and services updates to ensure effective product training and sharing to internal team members.
  • Work closely with Marketing team to update the marketing materials.

Content Development

  • Responsible for creating, facilitating, monitoring, evaluating and documenting BIPO services and solutions, and maintain up-to-date online product knowledge base
  • Responsible to collaborate with subject matter experts and stakeholders using independent judgment, problem solving, and analytical skills in identifying and assessing learning needs
  • Design and deliver educational programs and content.
  • The position is considered proficient in adult learning, instructional design, and group facilitation, thus, the development of suitable learning programs for targeted audience.

Training

  • Develop learning materials to support learning programs.
  • Conduct face-to-face or web training sessions.

Client Services

  • Ensure proper training to client to ensure proficiency with BIPO platform.
  • Ensure proper handling client’s data.

Requirements

  • Diploma or Degree in Computer Science/ IT or equivalent
  • 3-5 years of exposure in Application Trainer Role
  • Knowledge of Microsoft SQL and Microsoft Office
  • Prior experience in HRMS products implementation / support are added advantages
  • Possesses strong analytical, problem identification and problem-solving skills with solution focused mindset and desire to learn
  • Excellent communication (written, verbal, and listening), negotiation and presentation skills
  • A customer-centric, intellectually curious, bright, energetic person with the ability to drive the successful delivery of HRMS
  • Proactive and sharp learner that is able to work independently and cross-functionally
  • Copes well under pressure and time critical issue
  • Fluent in English language is a must and other languages in APAC region will be highly advantageous

Fresh graduates or candidates with 1+ year experience would be considered for the Associate Application Training Consultant Role.

To apply for this role, please contact vera.sung@biposervice.com

Responsibilities

  • Assists in consulting activities to provide HRMS presales support to Sales Team.
  • Analyses customer requirements and prepares system demonstration environment and configuration.
  • Engages in presales consulting activities including prepares design proposals and carries out system demonstrations.
  • Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, schedule, scope, configure, test, train, user acceptance test and quality control.
  • Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as ensure existing interfaces continue to run smoothly and provide accurate results
  • Provides proactive, strategic system consulting services representing HR-owned data to the customers.
  • Provides guidance to payroll team members in the areas of project lifecycle, operating procedures, processes, and practices
  • Acquires an expert knowledge of existing business and technical processes, and applies this knowledge to assigned tasks and projects

Requirements

  • Diploma or Degree in Computer Science/ IT or equivalent
  • 1-3 years of exposure in Project Consultancy Role
  • Knowledge of Microsoft SQL and Microsoft Office
  • Possesses strong analytical, problem identification and problem-solving skills with solution focused mindset and desire to learn
  • Excellent communication (written, verbal, and listening), negotiation and presentation skills
  • A customer-centric, intellectually curious, bright, energetic person with the ability to drive the successful delivery of HRMS
  • Proactive and sharp learner that is able to work independently and cross-functionally
  • Copes well under pressure and time critical issue
  • Sensitivity to working across other cultures, respects, and values diversity
  • Fluent in English language is a must and other languages in APAC region will be highly advantageous

Candidates with 3+ year of experience will be considered for the Project Consultant Role.

To apply for this role, please contact vera.sung@biposervice.com

Responsibilities

  • Provide first and second level application and/or technical support on BIPO HRMS Application.
  • Understand, investigate, troubleshoot and resolve incidents raised by customer through remote connection, phone, email and/or on-site visit.
  • Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within stipulated SLA.
  • Partner with the Quality Assurance / R&D Team internally and customer externally to identify issue, perform various testing to reproduce issues, and to deliver the program fix to the customers.
  • Provide knowledge and best practices on the system functionality.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Assist in improvements to the support processes, supporting documentation and/or our software.
  • Mentor and guide Junior Application Support Consultant on the system knowledge and support processes.

Requirements

  • Relevant diploma or degree in Computer Science / Information Technology or equivalent with 3+ years hands-on experience implementing or managing project.
  • Good knowledge of Microsoft SQL and Microsoft Office.
  • Experience in successfully implementing HRMS Products preferred; experience in HRIS Role, other HR Solutions, and/or understanding of HR business process may be considered.
  • Strong analytical, problem identification and solving skills with solution focused mindset.
  • Excellent communication skill and detail oriented.
  • Ability to work under pressure and meet deadlines.
  • Conversational in English, and other languages in APAC region will be highly advantageous.
  • Ability to travel when required.

To apply for this role, please contact pengpeng.tan@biposervice.com

Responsibilities

Products and Services Knowledge
Continuously and proactively learn and be familiar with BIPO’s products, services and enhancements to ensure effective presentations to our clients

Sales Activities
Dedicate entire time to:

  • Seek and identify prospective customers and promote BIPO’s products and services to the prospective customers
  • Propose comprehensive solutions and ensure diligent follow ups
  • Work closely with the Products and Services team for any customised solutions

Promotional Activities
Contribute the best efforts to support any marketing activities and promotional campaigns to generate sales leads and/or publicity for the BIPO’s products and services

Partnership and Client Relationship Management
Continuously maintain and improve relationship with BIPO’s existing partners and customers to ensure satisfaction as well as to derive additional revenues

Requirements

  • Passion in finding solutions and promoting to clients
  • Disciplined individual with positive mental attitude and pleasant disposition
  • Bachelor Degree in Business and/or IT studies
  • Prior work experience in the IT industry an advantage, but fresh graduates are welcome to apply

To apply this role, please contact albert.liew@biposervice.com

Responsibilities

Products and Services Knowledge
Continuously and proactively learn and be familiar with BIPO’s products, services and enhancements to ensure effective project implementation and client services

Project Management

  • Ensure full understanding on the scope of services of each new project
  • Assist in preparing the project schedule and communicate both internally to the relevant teams and externally to the customer
  • Ensure the man days expended are in line with the project revenue and that the project is delivered on time and effectively

System Implementation

  • Execute and improve the entire cycle of system implementation methodology
  • Adhere to the provisioned man days for the project
  • Ensure proper sign-off of the project and timely billing of the project milestones

Client Services

  • Provide training to clients to ensure proficiency with BIPO platform
  • Ensure proper handling of clients’ data
  • Deliver effective payroll processing and ensure timely statutory submissions

Requirements

  • Strong passion in learning Information System Solutions
  • Disciplined individual who works systematically and with close attention to details
  • Bachelor Degree in IT studies or related field of study
  • Prior work experience in IT industry an advantage

To apply this role, please contact albert.liew@biposervice.com

Responsibilities

Products and Services Knowledge

  • Continuously and proactively, learn and be familiar with BIPO’s products, services and updates
  • Act as the product expert for relevant enquiries from internal stakeholders and external clients

Payroll Processing

  • Oversee and administer payroll process to ensure accurate, timely and compliant delivery
  • Ensure accuracy prior to processing of payroll, by conducting quality assurance within each payroll cycle
  • Manage payroll audit with auditors
  • Review tax reports and returns, address discrepancies and process necessary amendments
  • Ensure accurate payroll tax return
  • Work closely with global HRIS team to create necessary interfaces and ensure accurate data flow

Client Services

  • Handle client queries promptly to ensure their proficiency with BIPO platform
  • Ensure proper handling of confidential clients’ data and timely billing of services rendered
  • Provide timely and effective payroll processing and statutory submissions

To apply this role, please contact albert.liew@biposervice.com

Purpose
In collaboration with the Reporting Manager and the local Country / Operations Manager and resources, this role is to market and deliver professional HR business solutions and services to our targeted clients, to generate the targeted revenues and profit and to gain market shares.

Responsibilities

  • Creatively crystallise scope of HR services and business models for strong value proposition to clients including but not limited to talent acquisition, training and HR consulting project, employee outsourcing services, expatriate management services, human capital management advisory, payroll computation, calculation of tax returns, social security insurance plan, etc
  • Proactively market and sell the services and oversee implementation and deliverables
  • Provide guidance and ensure client’s HR policies and practices are fully compliant with local labour ordinance and other related rules and regulations
  • Conduct HR related analysis, develop reports and present insights to clients where it is necessary
  • Continuously build stronger relationships with clients
  • Generate or exceed the targeted revenue and operating profitability of the HR services business
  • Measure and monitor regularly the implementation of strategy, and making all the necessary adjustments to better achieve business objectives

Requirements

  • In-depth knowledge on HR principles, functions, methods, and best practices and sound HR generalist knowledge in a young, dynamic and fast-paced environment
  • Hands-on Recruitment, Compensation & Benefits experience within MNC companies
  • Familiar with local labour law and regulations
  • Prior work experience with HR projects or in key HR advisory role
  • Strong customer focus with business acumen, analytical and problem-solving skills, combined with structural approach
  • Excellent communication, interpersonal and multi-stakeholders/clients management skills
  • Minimum a Bachelor Degree holder in Human Resource or any relevant field
  • Minimum 7 years relevant working experience as a HR Generalist or HR Consultant is required
  • Strong presentation skills both verbally and in written form
  • Excellent handling of MS Office and associated IT tools
  • Ability to work effectively in teams, diverse group, other cultures, and complex environments
  • Fluency in English and command in other languages beneficial

To apply this role, please contact albert.liew@biposervice.com

Purpose

BIPO is looking for Software Engineer, well-versed in .NET and SQL development platform, based in our APAC Headquarters in Singapore.

Responsibilities

  • Perform application development of BIPO’s regional HRMS products (specifically Payroll) to ensure functionality, quality, ease-of-use, intuitive user experience, and maintainability objectives are met.
  • Develop, enhance, maintain regional payroll software
  • Plan given task, estimate / allocate time spent
  • Deliver accurate and high-quality software
  • Understand business requirements based on documents
  • Assist to troubleshoot, bug fixing based on assigned case
  • Proactive participation to research and develop innovative, high-quality software products
  • Write / review product documents in English

Requirements

  • Bachelor or Master’s degree in Computer / IT or equivalent
  • 3 years .NET C# experience
  • Strong Microsoft SQL skillset
  • Strong OO and MVC development
  • HR/Payroll background
  • Practical knowledge in a large / medium size system development
  • Takes ownership of tasks
  • Responsible, “Can-Do” attitude

We Offer

  • Attractive salary and benefits
  • Excellent career development opportunities
  • Company-wide cross training programs
  • Regional travel within SEA
  • Young, dynamic work culture
  • Flexibility at work

To apply this role, please contact joko.yu@biposervice.com

Purpose

BIPO is seeking a qualified individual to fill a Principal HR Consultant position. The professional in this role will be required to market and deliver professional HR business solutions and services to targeted clients, generate revenue and profit, as well as to gain market share.

Responsibilities

  • Creatively crystallise scope of HR services and business models for strong value proposition to clients, including but not limited to talent acquisition, training and HR consulting project, employee outsourcing services, expatriate management services, human capital management advisory, payroll computation, calculation of tax returns and social security insurance plan
  • Proactively market and sell the services and see through the implementation and deliverables
    Provide guidance and ensure client’s HR policies and practices are fully complied with local labour ordinance and other related rules and regulations
  • Conduct HR related analysis, develop reports and present insights to clients
  • Continuously build strong client relationships
  • Generate or exceed targeted revenue and operating profitability of the HR services business
  • Measure and monitor the implementation of strategy regularly, and making all the necessary adjustments to better achieve business objectives

Job Requirements

  • In-depth knowledge on HR principles, functions, methods, and best practices and sound HR generalist knowledge in a young, dynamic and fast-paced environment.
  • Hands-on recruitment, compensation and benefits experience in MNC companies
  • Familiar with local labour law and regulations
  • Prior experience in HR projects and key HR advisory role
  • Strong customer focus and business acumen
  • Good analytical and problem-solving skills, combined with structural approach
  • Excellent communication, interpersonal and multi-stakeholders/clients’ management skills
  • Minimum a Bachelor Degree holder in Human Resource or any relevant field
  • Minimum 7 years relevant working experience as HR Generalist or HR Consultant is required
  • Strong presentation skills both verbally and in written form
  • Excellent handling of MS Office and associated IT tools
  • Ability to work effectively in teams, diverse group, other cultures, and complex environments.
  • Fluency in Bahasa Indonesia, English and command in other languages beneficial

To apply this role, please contact hr@biposervice.com

Purpose

BIPO is seeking a Software Engineer to work in Jakarta, Indonesia. The candidate for this position is required to build expertise in assigned functions while meeting established performance objectives.

Responsibilities

  • Perform assigned software maintenance, enhancement and/ or development tasks to support project delivery, product support and/or development activities with direct supervision
  • Participate in research and development of innovative and high-quality software products for HRMS
  • Assist in developing or enhancing existing functionality to user interfaces
  • Assist with bug fix designs for senior engineers’ review
  • Implement the accepted design within scheduled time and budget
  • Stay current with the state-of-the-art and cutting-edge technology and apply the latest technology in software projects
  • Write and review product documents in English

Requirements

  • Bachelor or Master Degree in Computer/ IT or equivalent
  • Mid to senior level with at least 3 years of working experience in the related field
  • Competent in C#, NET, SQL, Server, Web-MVC, Mobile
  • Preferably with experience in HR related software or database application
  • Strong leadership to guide the juniors and excellent team-work experience
  • Hands-on with practical knowledge in a large/ medium size system development
  • Can-do attitude with strong responsibility and tasks ownership
  • Good communication skills and able to converse in English

To apply this role, please contact hr@biposervice.com

Purpose

BIPO is seeking a Software Quality Engineer to work in Jakarta Indonesia. The candidate for this position is required to carry out software testing of new products to ensure functionality, quality, ease-of-use, maintainability as well as to meet reliability objectives.

Responsibilities

  • Understand and contribute to product specification, approach, design, implementation of tests for product
  • Design and develop the test plan and test cases that conform to defined functionality specifications, design documents, and external application standards
  • Perform test specification, maintenance, execution, analysis, and code reviews for assigned features
  • Participate in risk analysis of product
  • Maintain defect tracking and test documentation
  • Review user manuals and support documentation of the product
  • Trouble-shoot code individually or in a group, provide written and verbal assessments of test results
  • Contribute to facilitate the quality assurance test approach
  • Work with the software manager/engineers for the software issue debugging when necessary

Requirements

  • Information Technology Degree in a recognised university, a major in Information Technology or related area
  • More than 2 years’ working experience in software testing and familiar with software testing process.
  • Good knowledge of QA tools including requirements, test, and defect management systems
  • Familiar with test and risk analysis methodologies
  • Strong understanding of Human Resources related processes
  • Fluent English language skills and work experience in a multi-national environment is advantageous

To apply this role, please contact hr@biposervice.com

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